Chalmers St – Consulting

The Hard Work of Data Collection

I wish I could find the slides from my project I completed to become a certified Green Belt. I remember I had such a hard time pulling together data to […]

How to Create a Continuous Improvement Plan

Continuous Improvement Dial

How to Create a Continuous Improvement Plan Continuous improvement (CI) is an ongoing process of making incremental changes and improvements to an organization’s products, services, processes, or systems. It involves […]

How to Perform 5 Whys Root Cause Analysis

Root Cause Analysis

How to Perform 5 Whys Root Cause Analysis 5 Whys Root Cause Analysis is a problem-solving technique that helps identify the root cause of an issue—developed by Toyota’s founder, Sakichi […]

What is the Right Measure?

Improvement practitioners often find themselves pushing people, organizations, and companies to quantify their operational performance beyond just financial measures. We grouse that companies don’t invest enough in measurement. While this […]

Those Numbers Are Wrong!

I am currently creating a Measurement Systems Analysis (MSA) Module for CI Mastermind. As such, it is perfect timing to write an article on the always popular topic of “those […]