Chalmers St – Consulting

The Integrity to Improve

This month I will continue to stress the importance of company culture to sustain improvement. Last month I shared the importance of accountability. This month I will talk about integrity. Now integrity is a big concept, possibly a bit too big for a simple continuous improvement discussion. There are many aspects of an individual’s character […]

The Culture of Accountability

In February I laid out an outline of topics that provide my perspectives on sustaining improvement inside an organization. So far, I have shared my thoughts on organizational structure topics such as management responsibilities and skills that the organization needs. In the next two articles I want to provide my thoughts on culture. By this, […]

Building a Culture of Discipline and Learning

With the CI Mastermind program Chalmers St. is not just embarking on developing a better Lean Six Sigma training program, we’re creating a transformational path to a sustained learning organization for our clients. “Sustained” is possibly the most challenging part. We are building great problem solvers who become role models for their respective organizations. This […]

The Role of Middle Management – What they need for success.

Middle management is often considered the place where change dies. This is because middle management has direct influence over the specific daily, weekly, and monthly tasks that occur in operations. This influence is paramount in either adopting a new practice, technology, and role change or ignoring the desired change and moving on with daily jobs. […]

The Change Agent’s Role in Supporting Top Management

Years ago, I toured a Caterpillar manufacturing plant. It was a very cool tour. If you ever get the chance, I highly recommend it! The guide took us to the front of two lines that were next to each other and showed us their Gemba board and associated performance metrics. One line consistently outperformed, while […]

Sustained Improvement is not by Chance

Sustainability of change and/or continuous improvement is a topic that comes up often. Leaders often worry that after our work is complete the changes will disappear as people revert back to old habits. Process engineers and change leaders desperately want the organization to change, but feel that with every step forward there are a few […]

Our Vision for 2024

Happy New Year! In my last newsletter I reflected on the end of 2023. With its official end it is clear which goals Chalmers St. achieved and which goals we missed. On the whole, I am proud to say that we exceeded our revenue goal and we are on track with our 5 year roadmap. […]

Retrospective is Powerful!

They say that hindsight is 20/20. Retrospective is powerful! This is true in part because in retrospect we can take our time and think carefully without emotion. When we are in the moment we often act with less care. I have a practice every week where I reflect on the activities of the week, the […]

The Importance of Leader Standard Work

The great thing about practicing continuous improvement is that it is a field that is evolving and changing. Just when I think I have read and learned all there is to know, something new (or at least new to me) drops on my desk. This year I started practicing Leader Standard Work (LSW) with my […]

CI MM Live

Upcoming Event: July, 25th at Noon CST  Join us for an insightful session with Zeena Wright as she explores the importance of data quality in continuous improvement initiatives. Zeena will cover practical strategies including defining KPIs, ensuring accurate data collection, and developing interactive dashboards to enhance decision-making and process optimization. Don’t miss this opportunity to […]