Are you familiar with this one? “The problem we have at our company is prioritizing the important versus the urgent.” The first time I heard this statement I didn’t understand what they meant. Obviously, if it is important then it is also urgent, right?
Throughout my career, I have been confronted with this question. What is the value of the improvement?
In this newsletter, I will continue my discussion on accountability by providing my thoughts on how it is created.
Last month I introduced the topic of “accountability” and wrote about why this is so important to an organization. This month I am going to continue the topic and discuss why organizations lack accountability.
A complaint that I often hear when working with an organization is, “people here aren’t held accountable.” or “no one is accountable for their work.”
Welcome to 2020! Put another decade in the history books; we are about to start anew.
One of my readers recently asked me if I could write about how to say, “No.” Upon reflection, I probably could have asked more questions about the request to narrow down the topic. Whether you are in a meeting at work, having a discussion with the boss, or having a conversation with a fellow professional, “no” matters a lot.
Who has heard this: I hope I can lose weight before the wedding? I hope we come in under budget this quarter? I hope people will go along with this change? Maybe I should have started with, “who has said this?” because I think that we all have at one point or another.
Do you think that the words “Lean” and “creativity” go together? I do! However, many people that I meet in the process improvement and business communities are surprised by that.