Waste Walks In Action
This article will focus on waste walks as a part of the discovery process. I suspect most of my readers know what a waste walk is, but I would still […]
Interviewing to Discover the Current State
A great deal of knowledge can be gained through observation. But observation alone does not tell you everything. In the process of discovery we have to employ a multitude of […]
Observing the Details
When I teach Lean I like to tell the commonly shared story of Taichii Ohno instructing his young engineers on how to observe a process. He would draw a circle […]
Exploring the Process of Discovery
Maybe you have noticed, or at least I hope you have noticed that with my newsletters I try to come up with good themes that are useful to my readers […]
Habits and Routines to Sustain Improvements
As we have explored over the last few months, it is one thing to create an improvement and a whole other thing to sustain improvement. Sustaining improvement requires clarity in […]
The Integrity to Improve
This month I will continue to stress the importance of company culture to sustain improvement. Last month I shared the importance of accountability. This month I will talk about integrity. […]
The Culture of Accountability
In February I laid out an outline of topics that provide my perspectives on sustaining improvement inside an organization. So far, I have shared my thoughts on organizational structure topics […]
Building a Culture of Discipline and Learning
With the CI Mastermind program Chalmers St. is not just embarking on developing a better Lean Six Sigma training program, we’re creating a transformational path to a sustained learning organization […]
The Role of Middle Management – What they need for success.
Middle management is often considered the place where change dies. This is because middle management has direct influence over the specific daily, weekly, and monthly tasks that occur in operations. […]
The Change Agent’s Role in Supporting Top Management
Years ago, I toured a Caterpillar manufacturing plant. It was a very cool tour. If you ever get the chance, I highly recommend it! The guide took us to the […]